ALL PRODUCTS WILL BE PACKAGED AND SHIPPED VIA UPS OR FEDEX GROUND. MULTIPLE PRODUCTS WILL BE PACKED IN A MASTER CONTAINER AND SHIPPED VIA UPS OR BY COMMON CARRIER, WHICHEVER IS MORE ECONOMICAL. THE LAWRENCE-MCFADDEN COMPANY IS NOT RESPONSIBLE FOR ANY FREIGHT DAMAGE TO THE PRODUCT DURING TRANSIT. IT IS THE CUSTOMERS RESPONSIBILITY TO INSPECT THE CARTON UPON RECEIPT OF THE PRODUCTS BEFORE ACCEPTING THE SHIPMENT. IF THERE IS VISIBLE DAMAGE TO THE SHIPPING CARTON THE CONTENTS SHOULD BE INSPECTED WHILE THE FREIGHT CARRIER IS PRESENT. IF DAMAGE IS FOUND THE CUSTOMER SHOULD FILE A CLAIM WITH THE SHIPPING COMPANY OR HAVE THE DRIVER NOTE THAT THERE WAS VISIBLE DAMAGE TO THE PACKAGE BEFORE SIGNING FOR THE PACKAGE.

LAWRENCE-MCFADDEN CO. WILL ACCEPT THE RETURN OF ANY PRODUCTS SOLD TO THE CUSTOMER AND FULLY REFUND THE TOTAL VALUE OF THE PRODUCT MINUS THE SHIPPING COSTS. ALL RETURNED GOODS MUST HAVE CUSTOMER SERVICE APPROVAL PRIOR TO RETURN. ALL RETURNED GOODS MUST BE IN THE ORIGINAL PACKING CONTAINERS. WE WILL NOT ACCEPT OR REFUND ANY COSTS ON PARTIALLY USED PRODUCT WITHOUT PRIOR WRITTEN AUTHORIZATION FROM A LAWRENCE-MCFADDEN CUSTOMER SERVICE REPRESENTATIVE. ALL RETURN SHIPPING COST WILL BE THE SOLE RESPONSIBILITY OF THE CUSTOMER. ANY PRODUCTS RETURNED TO THE FACTORY WITHOUT AUTHORIZATION WILL NOT BE ACCEPTED AND NO REFUND ISSUED. CUSTOMER SERVICE NUMBER IS 1-215-624-6333 OR EMAIL US AT INFO@LAWRENCE-MCFADDEN.COM